Privacy Policy

Who we are

Our website address is: https://www.switchnwhisky.com/shop. 

Hailing from sunny Stuart Florida, Switch N’ Whisky is the perfect band to represent the state that birthed southern rock. You know that a band is in it to win it when they are willing to wait almost three years for a singer/guitarist from South Africa to fill in the final puzzle piece.

With their unique brand of southern rock n’ roll and the release of their debut EP “Keep it in the Red”, Switch N’ Whisky has been making waves all over their home state. The hard work and the relentless touring schedule has earned the band a good reputation that is rapidly spilling over to the rest of the country. 

It’s evident when watching Switch N’ Whisky perform live that they are no strangers to the stage. One can clearly hear the maturity in the songwriting and execution when listening to their songs.

The six song EP shows a wide variety of influences from bands that includes Blackberry Smoke, Lynyrd Skynyrd, Aerosmith, ACDC and Bad Company.

From the opening track “Keep it in the Red” to the outro solo of “Married to the Road” the EP takes the listener on a journey that’s diverse, dynamic and tells a story of a band that is committed, hungry and destined for the big time.

Standard Policies

We accept VISA, MasterCard, American Express, Discover and PayPal. We do not accept personal checks, bank transfers, or money orders. When placing an order, make sure your billing address and contact information is the same as it is on your credit card statement. If it is not, your order may be held due to further verification.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

We ship using USPS and FedEx. All orders usually ship within 48 hours of receiving/processing your order. We ship Monday-Friday excluding holidays. Orders we receive on weekends, holidays or after 12:00 pm est time will process the next business day. Please allow 1-2 days extra processing for busy times such as holidays. Any refused packages will be charged the full amount of return shipping to the buyer. 

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at switchnwhiskyrocks@gmail.com.

Entered Wrong Address?

If you entered the wrong address and we shipped it, we cannot ship you another package unless you pay again or we receive the original shipment returned to sender from shipper. 

Carriers

We reserve the right to choose a different carrier if we have information that would make us believe that the carrier you chose has been failing in your area. Our choice would be made considering that you would get your package sooner.  This of course is at no extra charge to you. 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at switchnwhiskyrocks@gmail.com and send your item to:

Werner Deysel
RETURN/EXCHANGE
2512 S. 17th Street
Fort Pierce, FL
34982

Shipping returns

To return your product, you should mail your product to:

Werner Deysel
RETURN/EXCHANGE
2512 S. 17th Street
Fort Pierce, FL
34982

Please include a note stating what you would like to do. For example:  “I would like to exchange this size small item for a Large”… etc. or: ” I would like a refund…” 

All clothing type returns must be unworn and unwashed. All Media should be unopened unless it is being returned for a defect. Items not meeting this will be denied. All sale items are final and may not be returned or exchanged. We may deny any item not meeting return policy requirements. Shipping and handling charges are non-refundable. Once an item is approved for a return and the item is received we will credit the account that you used to make the original purchase. Allow up to two weeks for your credit to show up on your account. Once your order is processed, we cannot make changes to your order.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Still have questions or comments on your order? Get in touch.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.